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Returns & Exchanges

RETURNS AND REFUNDS

We gladly stand behind our entire selection of products, that is why we offer the “30 days easy return” money back guarantee. So if for any reason you are not entirely satisfied with your recent duduosum.com order, don’t  worry. We will gladly accept returns, process refunds, or exchange the product for a different item.

All returns will be credited to the original form of payment unless otherwise specified on the return/exchange form. Your account will be credited for the original amount that was paid for the merchandise, less shipping fees, upon processing of the returned item(s). The credit should appear on your next statement. You will receive an e-mail notification upon the completion of return processing.

Unfortunately currently all international (outside U.S.) shipping charges cannot be refunded. If you choose to return a product, please ship it back to us at the address below with attention to the Returns Department.

EXCHANGES

Exchange requests must be made within 30 days of order receipt for merchandise purchased at full retail price or sale price. Specify the exchange item and the new color or size on the return/exchange form. Include the form in your return package.

If you’re exchanging an item because of a mistake on the part of duduosum.com or because of quality issues, we will pay the shipping cost to send a replacement item to you. The replacement order will be sent via USPS Priority Mail.

 

RETURN & EXCHANGE ADDRESS:

Dudu Osum – Success Prod.

1305 S. Cedar St

Lansing, MI 48910